Privacy Policy – Zallow
Effective Date: June 20, 2025
We value your trust and are committed to protecting your personal data.
1. What Information We Collect
- Personal Info: Name, email, nationality, passport details, visa status
- Location Info: With your consent, to provide relevant suggestions
- Usage Data: App interactions, mood filters, destination preferences
2. Why We Collect It
- To create tailored itineraries
- To check visa eligibility
- To offer gamified experiences like Zokens
- To provide better customer service and app experience
3. Data Security
- All sensitive data (passport/visa) is encrypted in transit and at rest.
- We comply with GDPR, UAE PDPL, and other relevant data protection laws.
- Only authorized personnel have access to sensitive data.
4. Third-Party Partners
Your data may be shared with travel fulfillment partners only when you confirm a trip. We never sell your data to advertisers or unrelated third parties.
5. Your Rights
- Access: Request a copy of your stored data
- Correct: Request correction of incorrect details
- Delete: Request deletion of your account and data
- Email: [email protected]
6. Retention
We retain passport/visa data only as long as required for itinerary generation and travel completion. You may request deletion anytime.
7. Children’s Data
We do not knowingly collect personal information from children under 16 without parental consent.