Question 1

What is Zallow?

Accepted Answer

Zallow is an AI-powered lifestyle travel platform that crafts personalized itineraries based on your travel mood, preferences, passport, visa access, and more. We aim to make trip planning effortless, immersive, and rewarding.

Question 2

How does Zallow create my itinerary?

Accepted Answer

Zallow uses AI algorithms that analyze your input (mood, duration, destination type, visa eligibility, group size) and cross-checks real-time data to recommend top travel options with full itineraries, including stays, experiences, restaurants, and transport.

Question 3

What are Zokens and how do I earn them?

Accepted Answer

Zokens are gamified travel points you earn by exploring, scanning partner QR codes, checking in to locations, and completing travel challenges. They can be redeemed for upgrades, exclusive perks, or future discounts (coming soon).

Question 4

Can I travel with others or share my itinerary?

Accepted Answer

Yes! You can share your plans with friends, allow group edits, or invite them to join. You can also toggle visibility for fellow Zallow travelers nearby.

Question 5

What's 'Surprise Me' in the app?

Accepted Answer

Surprise Me is for adventurous souls. Zallow curates a mystery trip based on your preferences and budget — you only find out where you're going after you commit!

Question 6

What kind of information does Zallow need?

Accepted Answer

To personalize trips, we ask for basic details (age, nationality, passport, visa info, preferences). All data is encrypted and used strictly for creating travel plans.

Question 7

How can I update or cancel an itinerary?

Accepted Answer

Until you confirm an itinerary with a partner, edits are allowed. After confirmation, changes depend on partner policies. Zallow will mediate with the provider if needed.

Question 8

What if something goes wrong during travel?

Accepted Answer

You can contact our support team via the app or email. In case of vendor issues, we assist with dispute resolution and escalation where applicable.

FAQs – Zallow